FAQ

What exactly does a property photographer or videographer do?

At the most basic level, they capture visual content—photos and videos—of homes or commercial spaces, usually for selling or renting purposes.

But really, it’s more than just pointing a camera. It’s about showing a space in its best light (literally and figuratively), so potential buyers or tenants can imagine themselves there.

Sometimes that means rearranging furniture a little. Sometimes it means waiting for the right light. It’s not just snapping and leaving.

Do I really need professional photos or videos to sell my property?

Short answer? Probably, yes. Most people scroll through listings quickly first impressions happen in seconds. If the photos are dark, blurry, or just unappealing, they might not even click through.

That said, not every property needs a cinematic video tour. But for most listings, especially mid-to-high value homes, professional visuals can genuinely make a difference.

Some agents say they sell faster. Whether that’s always true… hard to say. But it helps.

What should I do before the photographer arrives?

Declutter. Hide the cables. Maybe fluff the cushions. Little things. You don’t need to deep-clean like it’s a health inspection, but the cleaner and more ‘lived-in but tidy’ it looks, the better.

Think of it like prepping for a dinner guest—comfortable, but presentable. If you’re not sure what matters most, ask. 

Click Here to download the PDF Pre shoot guide.

How long does a photo or video shoot usually take?

It depends. A standard house might take an hour or so for photography, longer for video. Add in drone shots or twilight photos, and you’re looking at a couple of hours, give or take.

Some shoots move quickly; others need time to get the right angles or wait for a cloud to pass. There’s no stopwatch, and really, there shouldn’t be.

Do you use drones?

Yes, we do. Drones are great for showing off gardens, nearby landscapes, or just giving that “wow” factor. But it’s not always possible; flight restrictions, weather, or tight urban spaces can limit usage. So it’s a bit of a “yes, but…” situation. Worth asking in advance.

What happens after the shoot how long until I get the photos or video?

Most photographers deliver edited photos within 24 hours. Videos take a bit longer, around 2 to 5 working days, especially for more complex productions.

If you’re on a tight timeline, just say so; most people will do their best to work with that. But good editing does take time. Rushing it… Well, the results often show.

Can I request edits or changes after delivery?

Yes. I  expect at least a round of feedback, especially for videos. Simple tweaks like brightness, cropping, or cutting a clip shorter are common.

I offer 2 revisions on both photos and videos, but to reduce the likelihood of revisions, communicating with you is very important to know exactly what you want.

But keep in mind, major changes (like reshooting or changing entire sequences) may come with extra cost. That’s fair, though, right?

How much does it cost?

Prices vary a lot depending on property size, my experience, and what’s included. A simple shoot for a small flat, we charge £148 for the Modern Photo Package.

This includes Modern HDR Listing Photos + Detail Feature Shots | Drone Photos | Property Website & Marketing Kit | Next Day Delivery.

A full photo/video/reels/drone/floorplan package for a luxury home could be £1,000 or more.

It’s a wide range. If you’re budgeting, it helps to be upfront about what you need. We offer flexible packages, or at least a breakdown, so you can see what you’re paying for.

  1. 5 Community Photos £30
  2. 30-second Community video £40
  3. 15/30 sec SM Reel £75
  4. 2D Colour floorplan £125
  5. 2D B/W floorplan £115
  6. Realsee 360 virtual Tour £199
  7. Screen replacement £15
  8. Add fire to fireplace £15
  9. One virtual Twilight £95

Is video really worth the extra cost?

That depends on the property and how it’s being marketed.

Some agents swear by video, saying it increases engagement, especially on social media.

Others see it more as a nice bonus. If it’s a unique space or you want to reach remote buyers who can’t view in person, then yes, it probably is.

But for a quick rental? Maybe not essential. Trust your instinct… and maybe ask your agent, too.

Can you make my home look better than it is?

Sort of. The goal is to present it in its best light, not to mislead. A good photographer will highlight the strengths and downplay the less flattering angles.

But there’s a line; honesty still matters. After all, someone’s going to walk through the door eventually.

You want them to feel like the space matches what they saw online. Otherwise, the magic fizzles fast.

What’s the difference between a virtual tour and a video tour?

Great question—and honestly, a lot of people mix these up. A video tour is more like a short film: it’s edited, it flows in one direction, and viewers just press play and watch. A virtual tour, on the other hand, is interactive. People can click around, look in different directions, and explore the space at their own pace, like Google Street View, but indoors.

Virtual tours are especially useful for remote buyers or renters who can’t visit in person. They give a better sense of space and layout, even if the visuals aren’t quite as polished as a cinematic video. Both options have their strengths.

If your goal is to immerse people in the space, a virtual tour might be worth including.

Do you provide floor plans and what kind?

Yes, and it’s an option that’s becoming more and more popular. A good floor plan helps people visualise the layout before they even arrive. I use an iPad/iPhone app called CubiCasa to create clean, professional-looking digital floor plans. It’s quick and accurate.

With something like CubiCasa, the floor plan is measured more precisely using LIDAR scanning to capture accurate measurements and room size, looks very modern, and generally just gives off a better impression. It’s the kind of small upgrade that can make a listing feel more complete.

What kind of content works best in a Reel?

There’s no single formula, but here are a few things that tend to work:

  • Quick, wide-angle room reveals

  • Light-to-dark transitions (open blinds, sunrise-to-daylight edits)

  • Drone sweeps or zoom-ins to key features

  • A “walkthrough” vibe that feels like someone’s stepping inside

  • Paired with trending music or subtle text overlays (not too much text—people don’t read essays in Reels)

Also, personality helps. If you (or someone else) appears on camera to highlight something unique, it can feel more real. But it’s not required.

How often should I post Reels to get results?

Consistency is more important than volume. One well-made Reel a week can do more for your brand than five rushed ones. That said, if you have multiple listings or a lot of behind-the-scenes content, two or three Reels a week is totally manageable. It depends on your audience and your goals. Are you trying to sell a property, or grow your personal brand as an agent? Maybe both? The strategy shifts slightly depending on that.

Who owns the Rights and Ownership?

All photographs, videos, floor plans, 360 virtual tours, virtual staging (“the Works”) and all intellectual property rights therein, including but not limited to copyright, remain the sole and exclusive property of Nikira Garcia of Exquisite F-Stop (“the Photographer”).

The Client is granted a limited, non-exclusive, non-transferable licence to reproduce, publicly display, and distribute the Works solely for the purpose of promoting or advertising the sale of the specific property referenced in the project brief (“the Property”). Any other use, including but not limited to commercial use unrelated to the Property, reproduction in print or digital formats for general marketing, or sublicensing, requires prior written permission from the Photographer and may be subject to additional fees.

No assignment of copyright or grant of exclusive rights is made under this Agreement. The Photographer retains moral rights under the Copyright, Designs and Patents Act 1988, including the right to be identified as the author of the Works.

No editing, cropping, filtering, or other alteration of the photographs or videos is permitted without the prior written consent of the Photographer. Any unauthorised modification may constitute a breach of copyright and moral rights and may give rise to legal remedies.

The Photographer has the right to use all photos and videos taken for portfolio, social media, all forms of promotion, and website.

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